CICSC
Quorum Governance Studio · Online Learning

The Quorum Course Catalog

Every Quorum course in one place — from the fundamentals of the manager's craft to applied association finance, team cohorts, and state pre-licensing. Each listing shows the full curriculum, syllabus, and the learning outcomes you'll walk away with. Every course is built on the FOAM Series and anchored to the CICSC standard.

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The catalog

Every Quorum course, front and center

Individual courses, company cohorts, exam prep, and state pre-licensing — the whole catalog in one place. Choose a tile for the full curriculum, outcomes, and enrollment.

Free · Introductory

The Job Nobody Described to You

3 modules · 13 lessons

Free — start nowView & enroll

Foundational

Fundamentals of Association Management

8 modules · 32 lessons

Enroll nowView & enroll

Advanced

Applied Association Financial Strategy

18 chapters · 2 volumes

Enrolling September 2026View & join waitlist

For management companies

The Complete Training Program

15 seats · facilitator-led

Enroll nowView & enroll

For management companies

Manager Cohort 30

30 seats · facilitator-led

EnrollingView & enroll

Pre-licensing

State CAM Pre-Licensing

16–60 hours by state

Waitlist openView & join waitlist

Foundational

Board Member Fundamentals

Modular · self-paced

Enroll nowView & enroll

Self-study

Exam Prep Package

Materials only

EnrollingView & enroll

For associations

Board Orientation Program

10 seats · facilitator-led

EnrollingView & enroll
Free · IntroductoryFree — start now

The Job Nobody Described to You

A free introduction to the community manager's craft

The honest version of the job, free. Three short modules drawn from Chapter 1 and the Afterword of FOAM Book 1 — what the work really is, the competence it takes to be good at it, and the character it quietly asks of you, including a substantive method for de-escalating angry homeowners and tense board meetings. A free Quorum account is all it takes to start.

Format
Self-paced online
Scope
3 modules · 13 lessons
For
New, aspiring, and curious community association managers
Enrollment
Free
Start free

What you'll be able to do

  • See the job for what it really is — the realistic preview most managers never get
  • Protect your own capacity and longevity as an operational input, not an afterthought
  • De-escalate an angry homeowner and a tense board meeting with a proven, repeatable method
  • Recognize the eight learnable skills that separate a respected manager from a merely organized one
  • Carry both competence and character into the hardest days the job will hand you

Curriculum & syllabus

Module 01

The Job Nobody Described to You

  • The realistic job preview
  • What the title doesn't tell you
  • Your mental health as an operational input
  • Professionalism, punctuality, and work–life discipline

Module 02

Competence — What It Takes to Be Good

  • The eight learnable skills of the craft
  • De-escalating the aggressive homeowner
  • De-escalating board meetings and board conflict
  • Leading the people around you

Module 03

Character — Taking Care of People

  • Where it started — think, decide, then act
  • The heaviest day
  • Leading from the front, and why the work matters
  • Competence and character

What's included

  • 13 short video lessons across 3 modules
  • A substantive section on de-escalation — angry homeowners and tense board meetings
  • Two 10-question checkpoints to test what you've learned
  • A free Quorum account — no payment, no card
FoundationalEnroll now

Fundamentals of Association Management

The working craft of the professional community manager

The complete entry path into professional association management. Eight structured modules move from the manager's role and the governing-document hierarchy through financial oversight, enforcement, vendor management, risk, and day-to-day operations — the working craft of the role, not just the theory. Bundles FOAM Book 1, The Career Association Manager.

Format
Self-paced online
Scope
8 modules · 32 lessons
For
New and aspiring community association managers
Enrollment
$99.99
View course & enroll

What you'll be able to do

  • Place any governing document in its correct hierarchy and apply it to a real decision
  • Prepare and run a compliant board meeting — agenda, minutes, resolutions, and executive session
  • Build and present an operating budget and read a reserve study well enough to advise the board
  • Run a defensible enforcement process that satisfies due-process and consistency requirements
  • Manage vendors from RFP through performance — scoping work and holding contractors to standard
  • Handle insurance, risk, and incident documentation, and lead maintenance and capital projects with confidence

Curriculum & syllabus

Module 01

The Role of the Association Manager

  • The universal language of the profession
  • Governance, agency, and the three kinds of authority
  • The financial and risk vocabulary
  • Property, contracts, and communication fundamentals

Module 02

Governance Fundamentals

  • Governing document hierarchy
  • Board meeting facilitation
  • Minutes, resolutions, and records
  • Executive session protocol

Module 03

Financial Oversight & Reporting

  • Budget development and presentation
  • Reserve fund management
  • Accounts receivable and collections
  • Financial reporting to the board

Module 04

Compliance & Enforcement

  • Enforcement policy development
  • Due process requirements
  • Fair and consistent application
  • Violation hearing procedures

Module 05

Vendor & Contract Management

  • Vendor selection and RFP process
  • Contract review fundamentals
  • Scope of work and performance standards
  • Vendor performance management

Module 06

Homeowner & Community Relations

  • Professional communication standards
  • Handling difficult residents
  • Dispute resolution frameworks
  • Community engagement strategies

Module 07

Insurance & Risk Management

  • Association insurance programs
  • Risk identification and mitigation
  • Incident documentation procedures
  • D&O and fidelity bond requirements

Module 08

Operational Excellence

  • Maintenance program management
  • Capital project oversight
  • Contractor supervision standards
  • Annual operational planning

What's included

  • 32 video lessons across 8 modules
  • The Career Association Manager — FOAM Book 1 (e-book)
  • Conceptual applications, three practice exams, and flash cards
  • Certificate of completion
  • 12 months of Quorum Premium resources
AdvancedEnrolling September 2026

Applied Association Financial Strategy

First read what the money is telling you, then tell the money what to do

The two association-finance volumes as one advanced course. The first half teaches you to read an association's financial packet with confidence; the second teaches you to direct it — budgeting, reserves, capital planning, and the long-range financial plan. Assumes comfort with financial and mathematical reasoning; completing a fundamentals course first is advised.

Format
Self-paced online
Scope
18 chapters · 2 volumes
For
Managers and board members with a fundamentals foundation
Enrollment
$149
Join the waitlist

What you'll be able to do

  • Read every document in a monthly packet — balance sheet, income statement, GL, AR aging, bank rec — and know what each is telling you
  • Run a thirty-minute financial review and lead the conversation with your board
  • Reconcile the numbers when they don't tie, and know what year-end audits, reserve studies, and resale certificates require
  • Build a budget that decides rather than just balances, using cost behavior and the assessment decision
  • Diagnose variance, liquidity, and delinquency as management signals — not just line items
  • Turn a reserve study into a capital plan and communicate a long-range financial plan a board can stand behind

Curriculum & syllabus

Vol. I · The Discipline

The Discipline

  • Why Association Accounting Is Its Own Discipline
  • The Equation, Debits, Credits, and What Hits the Ledger
  • Cash vs. Accrual and the Chart of Accounts

Vol. I · The Five Documents That Run the Packet

The Five Documents That Run the Packet

  • The Balance Sheet, Fund by Fund
  • The Income Statement — Operating, Reserve, and the Twelve-Month View
  • The General Ledger, AR Aging, AP Register, and Bank Reconciliation

Vol. I · Reading, Reconciling, and Speaking

Reading, Reconciling, and Speaking

  • When the Numbers Don't Tie
  • Year-End: Audits, Reserve Studies, Resale Certificates
  • The Thirty-Minute Review and the Conversation with Your Board

Vol. II · The Manager's Lens

The Manager's Lens

  • Why Managerial Accounting Looks Different in a Nonprofit Community
  • Cost Behavior and Expense Structure in Associations
  • Income Planning and the Assessment Decision

Vol. II · Budgeting as a Management System

Budgeting as a Management System

  • Building a Budget That Decides, Not Just Balances
  • Cash Flow, Liquidity, and Delinquency as Strategy
  • Variance, Indicators, and Diagnosing What the Community Is Telling You

Vol. II · Long-Range Stewardship

Long-Range Stewardship

  • Reserve Studies as Managerial Tools
  • Capital Budgeting, Special Assessments, and Differential Analysis
  • Communicating Financial Meaning and Delivering the Long-Range Plan

What's included

  • Both association-finance volumes as one course
  • Association Financials — FOAM Book 3 (e-book)
  • Association Financial Strategy — FOAM Book 4 (e-book)
  • 12 months of Quorum Premium resources
For management companiesEnroll now

The Complete Training Program

Certify your whole team against the standard, in-house

Everything a firm needs to train and certify a cohort in governance, run on your schedule by your own facilitator. Built on FOAM Book 1 and anchored to the CICSC standard — a slide deck, an instructor's manual, printed student workbooks, proctored assessments, and issued certificates, all from one instructor dashboard.

Format
Instructor-led cohort
Scope
15 seats · facilitator-led
For
Management companies training a team in-house
Enrollment
$1,800 · 15 seats
See the program

What you'll be able to do

  • Certify up to 15 team members against the CICSC standard, in-house and on your schedule
  • Deliver Book 1's full curriculum with a ready-made slide deck and instructor's manual
  • Assess mastery with two proctored written exams plus a verbal, auto-scored from your dashboard
  • Track every student's progress and issue Certificates of Completion automatically

Curriculum & syllabus

Module 01

The Role of the Association Manager

  • The universal language of the profession
  • Governance, agency, and the three kinds of authority
  • The financial and risk vocabulary
  • Property, contracts, and communication fundamentals

Module 02

Governance Fundamentals

  • Governing document hierarchy
  • Board meeting facilitation
  • Minutes, resolutions, and records
  • Executive session protocol

Module 03

Financial Oversight & Reporting

  • Budget development and presentation
  • Reserve fund management
  • Accounts receivable and collections
  • Financial reporting to the board

Module 04

Compliance & Enforcement

  • Enforcement policy development
  • Due process requirements
  • Fair and consistent application
  • Violation hearing procedures

Module 05

Vendor & Contract Management

  • Vendor selection and RFP process
  • Contract review fundamentals
  • Scope of work and performance standards
  • Vendor performance management

Module 06

Homeowner & Community Relations

  • Professional communication standards
  • Handling difficult residents
  • Dispute resolution frameworks
  • Community engagement strategies

Module 07

Insurance & Risk Management

  • Association insurance programs
  • Risk identification and mitigation
  • Incident documentation procedures
  • D&O and fidelity bond requirements

Module 08

Operational Excellence

  • Maintenance program management
  • Capital project oversight
  • Contractor supervision standards
  • Annual operational planning

What's included

  • FOAM Book 1 e-book access · ×15 (each with 12 months of Quorum Premium)
  • Instructor dashboard — enroll by email, track progress, run the cohort
  • Instructor kit — slide deck, instructor's manual, printed student workbooks
  • Two proctored written assessments plus a verbal exam
  • Certificates of Completion · ×15
For management companiesEnrolling

Manager Cohort 30

The Complete Training Program at portfolio scale

The Complete Training Program scaled for larger teams — the identical instructor kit, dashboard, proctored assessments, and certificates, with the seat cap raised to 30. One facilitator, one cohort, a whole portfolio team certified against the CICSC standard in-house.

Format
Instructor-led cohort
Scope
30 seats · facilitator-led
For
Larger firms training a regional or portfolio-wide team at once
Enrollment
$3,300 · 30 seats
Request enrollment

What you'll be able to do

  • Certify up to 30 team members against the CICSC standard, in-house and on your schedule
  • Deliver Book 1's full curriculum with a ready-made slide deck and instructor's manual
  • Assess mastery with two proctored written exams plus a verbal, auto-scored from your dashboard
  • Track every student's progress and issue Certificates of Completion automatically

Curriculum & syllabus

Module 01

The Role of the Association Manager

  • The universal language of the profession
  • Governance, agency, and the three kinds of authority
  • The financial and risk vocabulary
  • Property, contracts, and communication fundamentals

Module 02

Governance Fundamentals

  • Governing document hierarchy
  • Board meeting facilitation
  • Minutes, resolutions, and records
  • Executive session protocol

Module 03

Financial Oversight & Reporting

  • Budget development and presentation
  • Reserve fund management
  • Accounts receivable and collections
  • Financial reporting to the board

Module 04

Compliance & Enforcement

  • Enforcement policy development
  • Due process requirements
  • Fair and consistent application
  • Violation hearing procedures

Module 05

Vendor & Contract Management

  • Vendor selection and RFP process
  • Contract review fundamentals
  • Scope of work and performance standards
  • Vendor performance management

Module 06

Homeowner & Community Relations

  • Professional communication standards
  • Handling difficult residents
  • Dispute resolution frameworks
  • Community engagement strategies

Module 07

Insurance & Risk Management

  • Association insurance programs
  • Risk identification and mitigation
  • Incident documentation procedures
  • D&O and fidelity bond requirements

Module 08

Operational Excellence

  • Maintenance program management
  • Capital project oversight
  • Contractor supervision standards
  • Annual operational planning

What's included

  • FOAM Book 1 e-book access · ×30 (each with 12 months of Quorum Premium)
  • Instructor dashboard — enroll by email, track progress, run the cohort
  • Instructor kit — slide deck, instructor's manual, printed student workbooks
  • Two proctored written assessments plus a verbal exam
  • Certificates of Completion · ×30
Pre-licensingWaitlist open

State CAM Pre-Licensing

Meet your state's education requirement — and be ready for the job

State-specific pre-licensing tracks built to each jurisdiction's required hour count and mapped to its exam blueprint — Florida (16h), Georgia (25h), Virginia, and Nevada (60h). You get the licensing hours and the working craft of the role, not just test answers.

Format
State pre-licensing
Scope
16–60 hours by state
For
Managers pursuing a state CAM license
Enrollment
From $149
Browse state tracks

What you'll be able to do

  • Meet your state's pre-licensing education requirement with a course built to the hour count
  • Sit your state CAM exam prepared — the curriculum maps to the exam blueprint
  • Carry the working craft of the role into your first day, not just the test answers

Curriculum & syllabus

Florida

16-hour CAM pre-licensing

  • State statute and administrative rule
  • Association operations and records
  • Financial management and reporting
  • Meetings, elections, and enforcement

Georgia

25-hour CAM pre-licensing

  • Governing documents and authority
  • Budgeting and reserves
  • Contracts and vendor management
  • Owner relations and compliance

Virginia

Common-interest-community framework

  • CIC Board framework and disclosures
  • Assessments and collections
  • Governance and meetings
  • Complaints and enforcement

Nevada

60-hour CAM pre-licensing

  • NRS 116 and administrative regulation
  • Financial oversight and reserves
  • Governance, meetings, and elections
  • Ethics, enforcement, and records

What's included

  • Full pre-licensing hours for your state
  • Curriculum mapped to the state exam blueprint
  • Quorum Premium resources during your study window
FoundationalEnroll now

Board Member Fundamentals

The volunteer director's foundation

A storytelling course built on FOAM Book 2, The Volunteer Board Member. Eight case studies drawn from real court decisions teach the essentials a volunteer director needs — duties, meetings, money, enforcement, fair housing, records, and vendors.

Format
Self-paced online
Scope
Modular · self-paced
For
Volunteer and newly elected HOA/CIC board members
Enrollment
$99.99
Enroll now

What you'll be able to do

  • Understand a director's duties and the limits of board authority
  • Run orderly, compliant meetings and make defensible decisions
  • Handle enforcement, fair housing, records requests, and vendor conflicts the right way

Curriculum & syllabus

Part I

Authority & the money

  • The seat and the business-judgment shield
  • Meetings, quorum, and clean elections
  • Fiduciary duty, budgets, and reserves

Part II

The hard parts

  • Enforcement and due process
  • Fair housing and what you can't ban
  • Records requests and vetting the people you hire

What's included

  • 8 case-study video modules
  • The Volunteer Board Member — FOAM Book 2 (e-book)
  • A quiz after every module + a 45-question final exam
  • 12 months of Quorum Premium resources
Self-studyEnrolling

Exam Prep Package

Self-study materials for the industry exams

The study materials from the fundamentals courses, without the lessons — workbook, e-book, three practice exams, and flash cards. Relevant across the general industry exam applications.

Format
Self-paced online
Scope
Materials only
For
Candidates sitting a general industry exam
Enrollment
$49.99
Request enrollment

What you'll be able to do

  • Drill the concepts most tested on the industry exams
  • Self-assess with three full practice exams
  • Reinforce recall with flash cards keyed to the curriculum

Curriculum & syllabus

Included

Study materials

  • Workbook & e-book
  • Three practice exams
  • Flash cards
  • 12 months of Quorum Premium resources

What's included

  • Workbook & e-book
  • Three practice exams
  • Flash cards
  • 12 months of Quorum Premium resources
For associationsEnrolling

Board Orientation Program

Onboard a whole board at once

The board equivalent of the Complete Training Program — a 10-seat cohort that brings a whole board onto the same page, led by a manager or a Pioneer Board Member. Structured like the manager cohort, with board-facing content.

Format
Instructor-led cohort
Scope
10 seats · facilitator-led
For
Newly seated or newly elected boards
Enrollment
$899 · 10 seats
Request enrollment

What you'll be able to do

  • Bring an entire board onto a shared governance baseline
  • Give every director the documents, money, and meetings essentials at once
  • Run the orientation with a manager or Pioneer Board Member as facilitator

Curriculum & syllabus

Session I

Duties and documents

  • Director duties and authority
  • The governing-document hierarchy

Session II

Money and meetings

  • Reading the budget and reserves
  • Running compliant meetings

What's included

  • Slides
  • E-book
  • Facilitator manual
  • Board-member workbooks
  • Exams
  • 12 months of Quorum Premium resources

Offering Disclaimer: CICSC educational programs, credentials, and advisory products are designed to help volunteer board members and association management professionals access tools, training, and resources for governance and management. They do not constitute legal, tax, accounting, insurance, engineering, or investment advice and are not a substitute for consultation with qualified professionals retained by your association. Completion of a CICSC credential is an educational designation and does not by itself satisfy any director's fiduciary or legal duty.

Disclaimer: CICSC provides educational resources, governance standards, and practical advisory support. CICSC does not provide legal advice, accounting advice, tax advice, engineering advice, insurance advice, or reserve study services. Board members and associations should consult qualified professionals for matters requiring professional judgment or legal interpretation.