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The Job Nobody Described to You

The honest version of this job — the one nobody gives you before your first day. In three short modules, Ian Knight walks you through what the work really is, the competence it takes to be good at it, and the character it quietly asks of you.

Drawn from Chapter 1 and the Afterword of The Career Association Manager, FOAM Book 1.

What's inside

  • 13 short video lessons across 3 modules
  • A substantive section on de-escalating angry homeowners and tense board meetings
  • Two 10-question checkpoints to test what you've learned
  • Self-paced — start and finish on your schedule
  • Completely free — just create a free account
The Three Modules

The job, the craft, and the character behind it

13 lessons, taught by Ian Knight, with a host guiding you between modules.

Module 01

The Job Nobody Described to You

  • The Door You Walked Through
  • The Realistic Job Preview
  • Your Mental Health Is Part of the Job
  • How You Show Up: Professionalism and Discipline

Module 02

Competence — What It Takes to Be Good

  • Beyond Organized: The Eight Skills
  • De-escalation I: The Aggressive Homeowner
  • De-escalation II: Board Meetings and Board Conflict
  • Leading the People Around You

Module 03

Character — Taking Care of People

  • Where It Started
  • What the Job Will Hand You
  • The Heaviest Day
  • Earning It, and Why It Matters
  • Competence and Character

Start with the truth about the job

Create a free account and begin the first lesson in under a minute. When you want the whole trade, the full Fundamentals of Association Management is one click away.

Start the free course